With our Amazon SES integration, you can get notified when users message you, and reply to them directly on WhatsApp via email.
Get notified on your registered email ID when a user messages your Business on WhatsApp. These messages will show up in your inbox as an incoming email.
Once you receive an email notification, you'll be able to message your customers by replying to that email thread, and they'll receive these replies you send out directly on WhatsApp.
Within Tellephant, you have the option of setting up agents which you can sort into teams. You can then set up how you want customer queries to be filtered to your agents. Once a customer requests for an agent, they'll get assigned to one of your agents, and they'll be notified via email. Your agents can then reply to customers directly on WhatsApp via email.
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