In order to provide our services to you, we will, from time to time, collect, store, use, process, and transfer certain personal information about you. This privacy policy (Privacy Policy) governs the collection and use of personal information of users by Goexcelsior Private Limited
This Privacy Policy, read together with the terms and service of our mobile application (App) and the terms of use of the Website, constitutes a legal and binding agreement between you and Goexcelsior Private Limited and is enforceable under the laws of India.
The Privacy Policy is subject to revisions at any time, as determined by us, without notice, and any such changes are effective immediately upon being posted on the Website and the App; any use of the Website or the App thereafter will be deemed to be an acceptance of these changes by you.
You are strongly urged to read this Privacy Policy in its entirety and to periodically check this page to understand how modifications or revisions to this policy affects the use of our information. AIYO shall not be responsible for your failure to remain informed about such changes.
TYPES OF INFORMATION COLLECTED:
We collect the following types of information from its users:
- Name
- E-mail address
- Location and/or address
- Phone number
- Account password
We do not collect any information which may contain 'sensitive personal data or information' as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (Data Protection Rules).
The information above will be collected and retained by the following entity:
AIYO Labs Private Limited
S1 Sterling Brunton,
5/4 Brunton Cross Road
Bangalore- 25
Phone: 9663905414
E-mail: hello@tellephant.com
PURPOSE OF COLLECTION
We use the information collected from you for the provision of services to you. You will, at all times, have the option to refrain from disclosing your personal information to us. In such cases, we will no longer be obliged to continue providing services to you or continue to provide you with access to the App.
By signing up for an account with us, you consent to receiving updates related to your account (such as, sign up confirmation, updated terms of service, account expiry, etc) on WhatsApp.
DISCLOSURE
We will disclose any personal information if we are ordered to do so by a court of competent jurisdiction or to any government agency if required by law. Other than this, we will not disclose your personal information to any third parties.
SECURITY PRACTICES AND PROCEDURES
We will ensure the confidentiality and security of the personal information of our users by implementing comprehensive information security practices and standards as mandated by the Data Protection Rules. We have adopted the IS/ISO/IEC 27001 security standard to protect the confidentiality and security of your information.
GRIEVANCE OFFICER
If you have any concerns or questions in relation to this Privacy Policy you may address them to our grievance officer whose email address is as follows: hello@tellephant.com
If you would like your account and all associated data to be deleted from our platform, please email your deletion request to hello@tellephant.com
